Computer Network Maintenance and Support
Peace of mind - Your IT Network is crucial to the daily operation of your business. Keeping your system maintained and your data secure should be paramount but not get in the way of the core business activities. The answer to this basic conundrum is to let Static Burst Ltd manage your IT Network.
Static Burst are “Microsoft Gold Partners” one of a few in the Southwest to have attained this prestigious certification. Our engineers are also Microsoft Certified System Engineers (MCSE) which demonstrates their competency and ability to carry out work on your system.
With Static Burst maintaining your systems, IT management is removed from your agenda, with the knowledge that you are in safe hands. Now you can get on with what is most important to you, the successful running of your business.
Unlimited Support - When you need it- and it’s fast, just a phone call away. Our help desk is always available and manned by knowledgeable technicians. So whatever the nature of your problem there’s someone to help you overcome it. Our helpdesk currently solves the majority of all support issue over the phone helping to keep our clients in business.
Guaranteed 4 hour response - Mission critical systems must be maintained to the optimum at all times. PCs running accounts packages and other vital applications require priority support. To that end we offer a guaranteed, 4 hours maximum response, on-site, time un-limited service and all at a low fixed monthly cost.
Security and Reliability – Your server is the beating heart of your business. It holds all the vital data that is essential to your business. It also controls your network usage and other vital applications such as email and internet access. It stands to reason then that your most vital asset, your company data, should be cosseted and protected to the highest standards.
We will proactively monitor your server via our unique remote service and if we see impending problems they will be rectified before becoming critical. However we promise to respond within one hour should you call us with a problem on your server. As above this service is on-site and time un-limited for a fixed monthly cost. Further if you use our Online Backup service we guarantee 100% restoration of your company data to the last backup.
Affordable and Comprehensive – Our mission is to remove the tedious task of maintaining your IT systems from your agenda, allowing you to get on with business. We also want to make our service comprehensive and affordable. Our unlimited maintenance plans start at just £7.00 per PC per month (un-limited support). This price also includes email and spam filtering which further guarantees 100% virus protection.
Whatever your requirement we can deliver a superior support package that will look after your IT system and will fit your budget.
Download our Maintenanace Service Level Agreement
Fixed Cost Standard Maintenance SLA Content
Choose which level of support you require, multiply by the number of PCs or Servers.
That is what you pay per month, no hidden charges. A Fixed Cost, Unlimited Support.
What is Included |
When to Use it |
Why you should use it |
Fixed Costs. |
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